Subject: Ticket Assigned - Conversation with Soni
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 23 Mar 2023 08:19:54 +0000 (UTC)

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Soni Soni                    hi           12:02 PM, 23rd Mar                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            12:02 PM, 23rd Mar                   Centrepoint UAE whatsapp bot                    Hello Soni , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            12:02 PM, 23rd Mar                     Soni                    1           12:02 PM, 23rd Mar                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           12:02 PM, 23rd Mar                     Soni                    9420878901           12:02 PM, 23rd Mar                   Centrepoint UAE whatsapp bot                    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.            12:02 PM, 23rd Mar                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:02 PM, 23rd Mar                     Soni                    2           12:03 PM, 23rd Mar                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:03 PM, 23rd Mar                     Soni                    1           12:03 PM, 23rd Mar                   Centrepoint UAE whatsapp bot                   Please enter your email address           12:03 PM, 23rd Mar                     Soni                    [email-masked]           12:03 PM, 23rd Mar                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           12:03 PM, 23rd Mar                   Mohammad                   Good Afternoon Soni, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           12:09 PM, 23rd Mar                     Soni                    when will i receive my order           12:09 PM, 23rd Mar                   Mohammad                   Please allow me a moment to check this for you.           12:10 PM, 23rd Mar                   Mohammad                   Thank you for your patience.           12:10 PM, 23rd Mar                   Mohammad                   We have checked and found that your is not ready for pickup till now and we are really sorry for this delay.           12:11 PM, 23rd Mar                     Soni                    it’s been delayed since so many daya           12:11 PM, 23rd Mar                   Mohammad                   We will forward the issue to the store team to make it ready for collection on priority.           12:12 PM, 23rd Mar                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           12:16 PM, 23rd Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           12:19 PM, 23rd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5913192