Subject: Ticket Assigned - Conversation with Meenakshi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 22 Mar 2023 12:34:16 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Meenakshi Meenakshi                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  meenakshi Bot:  Hi meenakshi, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9421143678 Bot:    Thanks, your order is Delivered    If you haven't received your order yet or have only received a part of it, please call us for assistance.   You can also easily track your order from My Account > Order History.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0553588118            04:19 PM, 22nd Mar                     Meenakshi                    There????           04:20 PM, 22nd Mar                     Meenakshi                    I got message my order is out for delivery since 11am but not received yet           04:21 PM, 22nd Mar                     Meenakshi                    My last experience was similar to this and I didn’t received my deliveries until three days from that time           04:21 PM, 22nd Mar                     Meenakshi                    Can u please tell me where my order is and at what time I will receive them today           04:22 PM, 22nd Mar                   Mohammad                   Good Afternoon Meenakshi. Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           04:22 PM, 22nd Mar                     Meenakshi                    Hi Khalid           04:23 PM, 22nd Mar                     Meenakshi                    I want to know what time I will be receiving my order           04:23 PM, 22nd Mar                   Mohammad                   Could you please confirm us your order id 9421143678?           04:24 PM, 22nd Mar                     Meenakshi                    Yes it is           04:25 PM, 22nd Mar                   Mohammad                   Thank you for the confirmation.           04:26 PM, 22nd Mar                   Mohammad                   As per the order detail it is already delivered to you on 3/22/23 4:03 PM.           04:26 PM, 22nd Mar                     Meenakshi                    No no not yet           04:27 PM, 22nd Mar                   Mohammad                   We request you to kindly check with your security guard or family member.           04:27 PM, 22nd Mar                     Meenakshi                    Oh yes           04:27 PM, 22nd Mar                     Meenakshi                    I received           04:27 PM, 22nd Mar                     Meenakshi                    But what about the assembly           04:27 PM, 22nd Mar                   Mohammad                   Could you please confirm us for which item you need the assembly?           04:28 PM, 22nd Mar                     Meenakshi                    The table and the nightstand           04:29 PM, 22nd Mar                   Mohammad                   Kindly note that as per the website there is no such information that these items needed any assembly.           04:30 PM, 22nd Mar                     Meenakshi                    Oh is it           04:31 PM, 22nd Mar                     Meenakshi                    Let me see           04:31 PM, 22nd Mar                     Meenakshi                    Thanks for ur help           04:31 PM, 22nd Mar                   Mohammad                   Is there anything else I can assist you with?           04:31 PM, 22nd Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           04:33 PM, 22nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5909417