Subject: Ticket Assigned - Conversation with Rowel
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 22 Mar 2023 12:30:13 +0000 (UTC)

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Rowel Rowel                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  rowel Bot:  Hi rowel, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  SD010152306 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  9420692708 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=SD010152306     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0501424417            04:21 PM, 22nd Mar                   Mohammad                   Good Afternoon Rowel. Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           04:23 PM, 22nd Mar                   Mohammad                   Thank you for your patience.           04:25 PM, 22nd Mar                   Mohammad                   We have checked and found that our delivery team tried to deliver your order but without success.           04:25 PM, 22nd Mar                   Mohammad                   Kindly note that we will forward your issue to the courier team to expedite your order delivery.           04:25 PM, 22nd Mar                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           04:25 PM, 22nd Mar                   Mohammad                   Is there anything else I can assist you with?           04:27 PM, 22nd Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           04:29 PM, 22nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5909396