Subject: Ticket Assigned - Conversation with Mehjabeen
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 22 Mar 2023 11:24:24 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mehjabeen Mehjabeen                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  mehjabeen Bot:  Hi mehjabeen, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  8421191805 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP0322231000555     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  96597942259            03:11 PM, 22nd Mar                     Mehjabeen                    Very bad service           03:13 PM, 22nd Mar                   Mohammad                   Good Afternoon Mehjabeen. Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           03:14 PM, 22nd Mar                   Mohammad                   Thank you for your patience.           03:16 PM, 22nd Mar                   Mohammad                   As per the tracking details your order is out for delivery.           03:16 PM, 22nd Mar                   Mohammad                   Kindly note that you will receive the call from the courier agent prior to the delivery to arrange the time for delivery.           03:16 PM, 22nd Mar                   Mohammad                   We would request you to kindly make sure that your contact number is active to avoid any delay.           03:16 PM, 22nd Mar                   Mohammad                   Also note that our delivery partner has to deliver multiple orders in a day hence it takes time.           03:16 PM, 22nd Mar                   Mohammad                   Is there anything else I can assist you with?           03:21 PM, 22nd Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           03:24 PM, 22nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5908954