Subject: Ticket Assigned - Conversation with Faisal
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 22 Mar 2023 11:23:51 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Faisal Faisal                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  faisal Bot:  Hi faisal, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 18-00-871 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0096599890102            02:48 PM, 22nd Mar                     Faisal                    When shortly will end           02:51 PM, 22nd Mar                   Reena                   Good Afternoon Faisal, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           02:56 PM, 22nd Mar                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           03:01 PM, 22nd Mar                   Reena                   Faisal, I have not received a response from you still, please confirm if we are still connected?           03:04 PM, 22nd Mar                     Faisal                    Hi           03:05 PM, 22nd Mar                     Faisal                    Renna           03:06 PM, 22nd Mar                   Reena                   We would request you to please elaborate your concern           03:07 PM, 22nd Mar                     Faisal                    I ordered online and when recived the product i found product is not same rhy put something esle i went to same store from where i collected thy said call n send email thy will reply n reply it           03:09 PM, 22nd Mar                   Reena                   We would request you to kindly share with us the images           03:14 PM, 22nd Mar                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           03:18 PM, 22nd Mar                   Mohammad                   Hi Faisal, I have not received a response from you still, please confirm if we are still connected?           03:21 PM, 22nd Mar                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           03:23 PM, 22nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5908947