Subject: Ticket Assigned - Conversation with Fidhu?
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 22 Mar 2023 10:32:57 +0000 (UTC)

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Fidhu? Fidhu?                    Hi           02:09 PM, 22nd Mar                   Mohammad                   Good Afternoon Fidhu. Thank you for contacting Max, This is Khalid, How may I assist you today?           02:12 PM, 22nd Mar                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           02:17 PM, 22nd Mar                     Fidhu?                    Ya           02:18 PM, 22nd Mar                     Fidhu?                    I didn't get my refund           02:18 PM, 22nd Mar                     Fidhu?                             02:19 PM, 22nd Mar                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           02:21 PM, 22nd Mar                     Fidhu?                    Ok           02:25 PM, 22nd Mar    
                Mohammad                   Thank you for your patience.           02:25 PM, 22nd Mar                   Mohammad                   Please note, as per the return tracking ID : RP031823003359, we can see that your items has receive at our warehouse on 20/03/23.           02:26 PM, 22nd Mar                   Mohammad                   We would like to inform you that it will take us 1 - 2 business days from the time we receive your return to conduct a quality check and issue your refund.           02:26 PM, 22nd Mar                     Fidhu?                    Ok thank you           02:26 PM, 22nd Mar                   Mohammad                   Once the refund of amount AED 121.15 will be done, it will be refunded instantly to your My credit wallet.           02:27 PM, 22nd Mar                     Fidhu?                             02:27 PM, 22nd Mar                     Fidhu?                    What about this           02:27 PM, 22nd Mar                     Fidhu?   
                  Can you please track           02:27 PM, 22nd Mar                   Mohammad                   Please allow me a moment to check this for you.           02:29 PM, 22nd Mar                   Mohammad                   Thank you for your patience.           02:29 PM, 22nd Mar                   Mohammad                   As per the tracking details the driver is our for pickup today.           02:30 PM, 22nd Mar                   Mohammad                   We would request you to kindly make sure that your contact number is active to avoid any delay.           02:30 PM, 22nd Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           02:32 PM, 22nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5908595