Subject: Ticket Assigned - Conversation with Renju
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 22 Mar 2023 10:28:29 +0000 (UTC)

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Renju Renju                    Hi           02:08 PM, 22nd Mar                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            02:08 PM, 22nd Mar                   Centrepoint UAE whatsapp bot                    Hello Renju , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            02:08 PM, 22nd Mar                     Renju                    2           02:08 PM, 22nd Mar                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            02:08 PM, 22nd Mar                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:08 PM, 22nd Mar                     Renju                    2           02:08 PM, 22nd Mar                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:08 PM, 22nd Mar                     Renju                    1           02:08 PM, 22nd Mar                   Centrepoint UAE whatsapp bot                   Please enter your email address           02:08 PM, 22nd Mar                     Renju                    [email-masked]           02:08 PM, 22nd Mar                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           02:08 PM, 22nd Mar                     Renju                    Ok           02:08 PM, 22nd Mar                   Mohammad                   Good Afternoon Renju. Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           02:10 PM, 22nd Mar                     Renju                    I have placed a return Request and it is being picked up on March 16           02:10 PM, 22nd Mar                     Renju                    After that there is no update           02:11 PM, 22nd Mar                     Renju                    Can I know the status of my refund and return request ?           02:12 PM, 22nd Mar                   Mohammad                   Please allow me a moment to check this for you.           02:15 PM, 22nd Mar                   Mohammad                   Thank you for your patience.           02:18 PM, 22nd Mar                   Mohammad                   As per the tracking details your item has been reached at warehouse and will forward the query to the warehouse team to process the refund asap.           02:19 PM, 22nd Mar                     Renju                    Sure           02:19 PM, 22nd Mar                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           02:19 PM, 22nd Mar                     Renju                    The refund will be to Centrepoint credit right?           02:19 PM, 22nd Mar                     Renju                    Shukran pay?           02:20 PM, 22nd Mar                   Mohammad                   Yes the refund will be initiated on your Shukran Pay wallet.           02:24 PM, 22nd Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           02:27 PM, 22nd Mar                     Renju                    Ok           02:28 PM, 22nd Mar                     Renju                    Thanks           02:28 PM, 22nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5908570