Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Wed, 22 Mar 2023 10:08:33 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           01:45 PM, 22nd Mar                     User                    cheking my order status           01:45 PM, 22nd Mar                     User                    #8421042160           01:46 PM, 22nd Mar                     User                    when i bought the items it was mentioned collect by 21 march           01:46 PM, 22nd Mar                     User                    and on that basis i bought           01:46 PM, 22nd Mar                     User                    as i need them urgent           01:46 PM, 22nd Mar                     User                    cloud you help with this           01:46 PM, 22nd Mar                   Mohammad                   Good Afternoon Dear Customer. Thank you for contacting Home Centre, This is Khalid, I will be happy to help you.           01:57 PM, 22nd Mar         
           Mohammad                   Thank you for your patience.           01:59 PM, 22nd Mar                   Mohammad                   As per the order details your 3 out of 4 items are ready to collect at the store.           02:00 PM, 22nd Mar                   Mohammad                   We would like to inform you, kindly make sure to have your any National ID or Passport, during the pickup.           02:00 PM, 22nd Mar                   Mohammad                   Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process.           02:00 PM, 22nd Mar                   Mohammad                   If you did not receive any SMS kindly consider this conversation as proof of collection.           02:01 PM, 22nd Mar                   Mohammad                   For the remaining item we will check it with the store team.           02:01 PM, 22nd Mar                   Mohammad                   Kindly allow us some time so that we
  can do the needful for you.           02:01 PM, 22nd Mar                   Mohammad                   Is there anything else I can assist you with?           02:06 PM, 22nd Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Home Centre.  Have a wonderful day.           02:08 PM, 22nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5908448