Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Wed, 22 Mar 2023 09:45:49 +0000 (UTC)

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           01:24 PM, 22nd Mar                     User                    when will my order arrive?           01:25 PM, 22nd Mar                   Mohammad                   Good Afternoon Dear Customer. Thank you for contacting Home Centre, This is Khalid, I will be happy to help you.           01:25 PM, 22nd Mar                     User                    The expected delivery is today but it is not  shipped           01:27 PM, 22nd Mar                   Mohammad                   Could you please share with us your order id so that we can check and assist you accordingly?           01:27 PM, 22nd Mar                     User                    Sure           01:28 PM, 22nd Mar                     User                    8421272075           01:29 PM, 22nd Mar                   Mohammad                   Thank you for s
 haring the order details. Please allow me a moment to check this for you.           01:30 PM, 22nd Mar                   Mohammad                   Thank you for your patience Shaikha.           01:34 PM, 22nd Mar                   Mohammad                   As per the order details your order is not shipped from the warehouse till now and we are sorry for this delay.           01:35 PM, 22nd Mar                   Mohammad                   Kindly note that we will forward this issue to the warehouse team to ship the order and deliver it on priority.           01:36 PM, 22nd Mar                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           01:36 PM, 22nd Mar                     User                    This is the second time that this happens to me           01:37 PM, 22nd Mar                     User                    please if they can not deliever do not put arrival date. I expected them to deliever toda
 y and i arranged everything.           01:38 PM, 22nd Mar                     User                    Please contact them to make the delievry today. If not i need a date for the delivery           01:40 PM, 22nd Mar                   Mohammad                   Kindly accept our full apologies for the inconvenience we have caused you, this is definitely not the experience we wish you to have.           01:40 PM, 22nd Mar                   Mohammad                   We will forward this to the warehouse team kindly allow us some time so that we can do the needful for you.           01:41 PM, 22nd Mar                     User                    Sure when will i hear back from you           01:42 PM, 22nd Mar                   Mohammad                   Once any update will receive we will update you via the email.           01:43 PM, 22nd Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Home Centre.  Have a wonderful day.   
         01:45 PM, 22nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5908288