Subject: Ticket Assigned - Conversation with Exequiel Agpaoa
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 22 Mar 2023 09:38:43 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Exequiel Agpaoa Exequiel Agpaoa                    Customer:  Start Again Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi exequiel agpaoa, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  I am waiting my order Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  9421276787 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP032223001587     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0588506414            01:24 PM, 22nd Mar                     Exequiel Agpaoa                    Ok           01:24 PM, 22nd Mar                   Mohammad                   Good Afternoon Exequiel. Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           01:26 PM, 22nd Mar                     Exequiel Agpaoa                    Hello any body there sir/ma'am           01:26 PM, 22nd Mar                     Exequiel Agpaoa                    Sir im waiting my order since morning           01:26 PM, 22nd Mar                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           01:27 PM, 22nd Mar                     Exequiel Agpaoa                    Ok           01:27 PM, 22nd Mar                   Mohammad                   Thank you for your patience.           01:29 PM, 22nd Mar                   Mohammad                   As per the tracking details your order is out for delivery.           01:29 PM, 22nd Mar                   Mohammad                   Kindly note that you will receive the call from the courier agent prior to the delivery to arrange the time for delivery.           01:29 PM, 22nd Mar                   Mohammad                   We would request you to kindly make sure that your contact number is active to avoid any delay.           01:30 PM, 22nd Mar                     Exequiel Agpaoa                    Ok thank you hopefully gonna come today           01:31 PM, 22nd Mar                   Mohammad                   Is there anything else I can assist you with?           01:34 PM, 22nd Mar                     Exequiel Agpaoa                    I appreciate for your assistance Mr. Mohammad ramadan kareem           01:37 PM, 22nd Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           01:38 PM, 22nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5908238