Subject: Ticket Assigned - Conversation with Sheldon
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 21 Mar 2023 15:36:21 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sheldon Sheldon                    Hi Team           07:14 PM, 21st Mar                     Sheldon                    Good evening           07:14 PM, 21st Mar                     Sheldon                    This is my complaint number - 5767062           07:15 PM, 21st Mar                     Sheldon                    I have still not got a solution           07:15 PM, 21st Mar                     Sheldon                    Not able to change my mobile number on the app           07:15 PM, 21st Mar                     Sheldon                    Its almost a month           07:16 PM, 21st Mar                     Sheldon                    Can I know why am not receiving OTP           07:16 PM, 21st Mar                   Mohammad                   Good Evening Sheldon, Thank you for contacting Centre, This is Khalid, I will be happy to help you.           
 07:18 PM, 21st Mar                   Mohammad                   Thank you for your patience.           07:22 PM, 21st Mar                   Mohammad                   We have been notified by the tech team that you should try to change the contact number now and let us know if you still facing the same problem.           07:22 PM, 21st Mar                     Sheldon                    Ok           07:25 PM, 21st Mar                     Sheldon                    Let me try           07:25 PM, 21st Mar                   Mohammad                   Sure take your time.           07:27 PM, 21st Mar                     Sheldon                    I am not receiving any OTP to change it           07:28 PM, 21st Mar                   Mohammad                   Could you please share with us the error screenshot you are facing?           07:29 PM, 21st Mar                     Sheldon                             07:30 PM, 21st Mar                     Sheldon                    No OTP        
    07:30 PM, 21st Mar                   Mohammad                   Thank you for sharing the screenshot.           07:32 PM, 21st Mar                   Mohammad                   We will again forward the issue to the tech team to check the issue again and will update you via the email.           07:33 PM, 21st Mar                     Sheldon                    Im not getting the OTP on 65071196           07:33 PM, 21st Mar                     Sheldon                    Ok           07:33 PM, 21st Mar                   Mohammad                   It is also mentioned in the screenshot you shared with us.           07:34 PM, 21st Mar                   Mohammad                   We will check it again and will let you know via the email.           07:34 PM, 21st Mar                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           07:34 PM, 21st Mar                   Mohammad                   It was a pleasure to 
 assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           07:35 PM, 21st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5904973