Subject: Ticket Assigned - Conversation with Amr
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 21 Mar 2023 15:19:55 +0000 (UTC)

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Amr Amr                    Now I received the bed           06:44 PM, 21st Mar                     Amr                    No giggles           06:44 PM, 21st Mar                     Amr                             06:45 PM, 21st Mar                   Mohammad                   Good Evening Amr, Thank you for contacting Babyshop, This is Khalid, I will be happy to help you.           06:51 PM, 21st Mar                   Mohammad                   Could you please share with us the image of the item you have received?           06:53 PM, 21st Mar                     Amr                             06:54 PM, 21st Mar                   Mohammad                   Have you opened the box or not?           06:56 PM, 21st Mar                     Amr                    Opened           06:56 PM, 21st Mar                     Amr                    Installed           06:56 PM, 21st Mar                   Mohammad                   Kindly share with us the installed item image.           06:58 PM, 21st Mar                     Amr                             06:59 PM, 21st Mar                   Mohammad                   Thank you for sharing the image.           07:01 PM, 21st Mar                   Mohammad                   Kindly note that we will have to check the issue with our warehouse team and we will get back to you via the email once we will have any update.           07:02 PM, 21st Mar                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           07:02 PM, 21st Mar                     Amr                    There is another complaint number please check           07:03 PM, 21st Mar                     Amr                    5904508           07:03 PM, 21st Mar                   Mohammad                   Thank you for sharing the complaint number.           07:06 PM, 21st Mar                   Mohammad                   Kindly allow me a moment to check the details for you.           07:06 PM, 21st Mar                     Amr                    Take your time           07:07 PM, 21st Mar                   Mohammad                   Thank you for your patience.           07:12 PM, 21st Mar                   Mohammad                   Kindly note that the issue has been escalated under the complaint id 5904508 is against the bad behavior of delivery man.           07:13 PM, 21st Mar                   Mohammad                   Our team is working on that issue too.           07:14 PM, 21st Mar                     Amr                    Ok thank you           07:14 PM, 21st Mar                   Mohammad                   Is there anything else I can assist you with?           07:14 PM, 21st Mar                     Amr                    I need to receive my item by tonight that’s all , thank you           07:17 PM, 21st Mar                   Mohammad                   We will check it with our team and will update you via email.           07:18 PM, 21st Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Babyshop.  Have a wonderful day.           07:18 PM, 21st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5904879