Subject: Ticket Assigned - Conversation with ? ? ? ? ?
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 21 Mar 2023 14:55:16 +0000 (UTC)

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ? ? ? ? ? ? ? ? ? ?                    Hello           06:35 PM, 21st Mar                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            06:35 PM, 21st Mar                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            06:35 PM, 21st Mar                     ? ? ? ? ?                    1           06:35 PM, 21st Mar                   Centrepoint UAE whatsapp bot                    Hello ? ? ? ? ? , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:35 PM, 21st Mar                     ? ? ? ? ?                    1           06:36 PM, 21st Mar                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           06:36 PM, 21st Mar                     ? ? ? ? ?                    9419946111           06:37 PM, 21st Mar                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP031623002655    You can also easily track your order from My Account > Order History.             06:37 PM, 21st Mar                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:37 PM, 21st Mar                     ? ? ? ? ?                    2           06:37 PM, 21st Mar                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:37 PM, 21st Mar                     ? ? ? ? ?                    1           06:37 PM, 21st Mar                   Centrepoint UAE whatsapp bot                   Please enter your email address           06:37 PM, 21st Mar                     ? ? ? ? ?                    [email-masked]           06:38 PM, 21st Mar                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:38 PM, 21st Mar                   Mohammad                   Good Evening Leah, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           06:44 PM, 21st Mar                     ? ? ? ? ?                    Hello           06:45 PM, 21st Mar                   Mohammad                   We have checked and found that our delivery team tried to deliver your order on three different days but did not receive any response from your end.           06:45 PM, 21st Mar                   Mohammad                   We request you to kindly confirm us your contact number : +971547464498?           06:46 PM, 21st Mar                     ? ? ? ? ?                    3 times of attempt of delivery yeah .. im at work everytime they call           06:46 PM, 21st Mar                     ? ? ? ? ?                    Can you please follow the address i register in the app what is the use of that..?!           06:47 PM, 21st Mar                     ? ? ? ? ?                    Yes correct           06:47 PM, 21st Mar                   Mohammad                   Could you please confirm us your contact number so that we will forward the issue to the delivery team to deliver your order on priority.           06:48 PM, 21st Mar                     ? ? ? ? ?                    Yes correct           06:48 PM, 21st Mar                   Mohammad                   Thank you for the confirmation.           06:49 PM, 21st Mar                   Mohammad                   We will forward the issue to the delivery team to expedite the delivery.           06:50 PM, 21st Mar                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           06:50 PM, 21st Mar                     ? ? ? ? ?                    If posible in the morning si i can pick if if ever they will call           06:50 PM, 21st Mar                   Mohammad                   We will try to deliver the order at the earliest.           06:52 PM, 21st Mar                   Mohammad                   Kindly allow us some time.           06:52 PM, 21st Mar                     ? ? ? ? ?                    Okay thank you           06:52 PM, 21st Mar                   Mohammad                   Is there anything else I can assist you with?           06:52 PM, 21st Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           06:54 PM, 21st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5904745