Subject: Ticket Assigned - Conversation with Maria Corrales-Cairns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 21 Mar 2023 12:32:32 +0000 (UTC)

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Maria Corrales-Cairns Maria Corrales-Cairns                    Hi           04:01 PM, 21st Mar                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            04:01 PM, 21st Mar                   Centrepoint UAE whatsapp bot                    Hello Maria Corrales-Cairns , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:01 PM, 21st Mar                     Maria Corrales-Cairns                    1           04:01 PM, 21st Mar                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           04:01 PM, 21st Mar                     Maria Corrales-Cairns                    9420787692           04:01 PM, 21st Mar                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP032023001402    You can also easily track your order from My Account > Order History.             04:01 PM, 21st Mar                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:01 PM, 21st Mar                     Maria Corrales-Cairns                    2           04:01 PM, 21st Mar                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:01 PM, 21st Mar                     Maria Corrales-Cairns                    1           04:01 PM, 21st Mar                   Centrepoint UAE whatsapp bot                   Please enter your email address           04:01 PM, 21st Mar                     Maria Corrales-Cairns                    [email-masked]           04:02 PM, 21st Mar                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           04:02 PM, 21st Mar                   Mohammad                   Good Afternoon Maria, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           04:09 PM, 21st Mar                     Maria Corrales-Cairns                    I still didn't receive any call from the delivery guys           04:09 PM, 21st Mar                     Maria Corrales-Cairns                    So I guess they will call me when I am about to go home           04:09 PM, 21st Mar                     Maria Corrales-Cairns                    Can you please let me know how I can change the delivery address as I don't think these guys realizes my location is a work place and that they cannot delivery after 6pm!           04:10 PM, 21st Mar                     Maria Corrales-Cairns                    Hello           04:18 PM, 21st Mar                     Maria Corrales-Cairns                    What is happening now           04:18 PM, 21st Mar                   Mohammad                   We are sorry for this delay.           04:22 PM, 21st Mar                   Mohammad                   We request you to kindly share with us your updated address and we will update the same to the delivery team.           04:23 PM, 21st Mar                     Maria Corrales-Cairns                    Villa 22, Adhass Street, Umm Suqeim 1           04:26 PM, 21st Mar                   Mohammad                   Thank you for sharing the address.           04:27 PM, 21st Mar                   Mohammad                   The contact number is the same +971559131625?           04:27 PM, 21st Mar                     Maria Corrales-Cairns                    And please make sure that they will not deliver in this address during the day as I am at work the whole day hence my delivery address . If they will still mess up with this delivery, I really don't know what to do with you guys           04:27 PM, 21st Mar                     Maria Corrales-Cairns                    Same contact number           04:27 PM, 21st Mar                   Mohammad                   We will forward your concern not to deliver your order in day time at the address you shared with us.           04:29 PM, 21st Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           04:32 PM, 21st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5903835