Subject: Ticket Assigned - Conversation with Joohi Chand Deepak
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 21 Mar 2023 11:13:29 +0000 (UTC)

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Joohi Chand Deepak Joohi Chand Deepak                    Hi           02:39 PM, 21st Mar                     Joohi Chand Deepak                    Is this order ready for collection           02:40 PM, 21st Mar                   Mohammad                   Good Afternoon Joohi, Thank you for contacting Max, This is Khalid, I will be happy to help you.           02:52 PM, 21st Mar                     Joohi Chand Deepak                    Hi Khalid is this order ready           02:52 PM, 21st Mar                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           02:55 PM, 21st Mar                     Joohi Chand Deepak                    Ok           02:56 PM, 21st Mar                   Mohammad                   Thank you for your patience.           02:57 PM, 21st Mar              
      Mohammad                   Kindly note that your order is not ready for pickup at the store till now and we are sorry for this delay.           02:58 PM, 21st Mar                     Joohi Chand Deepak                    Ok           02:58 PM, 21st Mar                   Mohammad                   Kindly note that we will forward the same to the warehouse team to ship the order and make it ready for collection on priority.           02:58 PM, 21st Mar                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           02:58 PM, 21st Mar                     Joohi Chand Deepak                    Ok           02:59 PM, 21st Mar                     Joohi Chand Deepak                    I wud like to kno abt one product I ordered lomg bk           02:59 PM, 21st Mar                     Joohi Chand Deepak                    Can't open it from.app           02:59 PM, 21st Mar                   Mohammad               
     Could you please confirm us your order id through which you ordered the item?           03:01 PM, 21st Mar                     Joohi Chand Deepak                    Pls tell me the name of this product and if available           03:01 PM, 21st Mar                     Joohi Chand Deepak                    [email-masked]           03:03 PM, 21st Mar                   Mohammad                   We are sorry to inform you that this order is not opening as it is very old order and not reflecting on our system.           03:04 PM, 21st Mar                   Mohammad                   If you have the link of the item it will be helpful for us to check the same.           03:04 PM, 21st Mar                     Joohi Chand Deepak                    Ok , any option to know its name           03:04 PM, 21st Mar                     Joohi Chand Deepak                    I can't open as well           03:05 PM, 21st Mar                   Mohammad                   We are sorry to inform you
  but we will not be able to check the same at our end without any name or link.           03:10 PM, 21st Mar                     Joohi Chand Deepak                    Ok           03:10 PM, 21st Mar                   Mohammad                   Is there anything else I can assist you with?           03:11 PM, 21st Mar                     Joohi Chand Deepak                    That's all for now thanks           03:12 PM, 21st Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           03:13 PM, 21st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5903271