Subject: Ticket Assigned - Conversation with ?Shahrban?
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 21 Mar 2023 11:06:59 +0000 (UTC)

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ?Shahrban? ?Shahrban?                    Hi           02:44 PM, 21st Mar                     ?Shahrban?                    I made an order but I didn’t receive any notification for it           02:45 PM, 21st Mar                     ?Shahrban?                             02:45 PM, 21st Mar                   Mohammad                   Good Afternoon Shahrban, Thank you for contacting Max, This is Khalid, I will be happy to help you.           02:51 PM, 21st Mar                     ?Shahrban?                    Good Afternoon Khalid           02:54 PM, 21st Mar                     ?Shahrban?                    Please help me to get my order           02:54 PM, 21st Mar                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           02:55 PM, 21st Mar                     ?Shahrban?                    Ok           02:55 PM, 21st Mar                   Mohammad                   Thank you for your patience.           02:59 PM, 21st Mar                   Mohammad                   As per the order details it is ready for pickup at the store.           02:59 PM, 21st Mar                   Mohammad                   We would like to inform you, kindly make sure to have your any National ID or Passport, during the pickup.           03:00 PM, 21st Mar                     ?Shahrban?                    Sure??           03:00 PM, 21st Mar                   Mohammad                   Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process.           03:00 PM, 21st Mar                     ?Shahrban?                    Ok ??           03:00 PM, 21st Mar                   Mohammad                   If you did not receive any SMS kindly consider this conversation as proof of collection.           03:00 PM, 21st Mar                     ?Shahrban?                    Ok ,, thanks ??           03:00 PM, 21st Mar                     ?Shahrban?                    Thanks alot for your help           03:01 PM, 21st Mar                     ?Shahrban?                    ?           03:01 PM, 21st Mar                   Mohammad                   Is there anything else I can assist you with?           03:01 PM, 21st Mar                     ?Shahrban?                    I can understand that I can go now and collect my order??           03:02 PM, 21st Mar                     ?Shahrban?                    Right?           03:02 PM, 21st Mar                     ?Shahrban?                    Thank you so much ?           03:04 PM, 21st Mar                   Mohammad                   Yes you can collect the order by visiting the store and if you face any issue kindly get back to us and we will be happy to help you.           03:06 PM, 21st Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           03:06 PM, 21st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5903223