Subject: Ticket Assigned - Conversation with Dewi
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 21 Mar 2023 11:05:29 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Dewi Dewi                    Hi, I would like to ask my order           02:49 PM, 21st Mar                     Dewi                    Order 9420255329           02:49 PM, 21st Mar                   Mohammad                   Good Afternoon Dewi, Thank you for contacting Max, This is Khalid, I will be happy to help you.           02:50 PM, 21st Mar                     Dewi                    Why is my order not available yet?           02:51 PM, 21st Mar                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           02:55 PM, 21st Mar                   Mohammad                   Thank you for your patience.           02:56 PM, 21st Mar                   Mohammad                   As per the order details it is ready for pickup at the store.           02:56 PM, 21st Mar        
            Mohammad                   We would like to inform you, kindly make sure to have your any National ID or Passport, during the pickup.           02:56 PM, 21st Mar                   Mohammad                   Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process.           02:56 PM, 21st Mar                     Dewi                             02:57 PM, 21st Mar                   Mohammad                   If you did not receive any SMS kindly consider this conversation as proof of collection.           02:57 PM, 21st Mar                     Dewi                    Why is the status processing here?           02:57 PM, 21st Mar                   Mohammad                   We request you to kindly consider this conversation as update and proof of collection of your order.           03:00 PM, 21st Mar                   Mohammad                   Is there anything else I can assist you with?           03:02 PM, 21st Mar
                    Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           03:05 PM, 21st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5903208