Subject: Note Added - [#5885453] Promotions or Gift Vouchers
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Tue, 21 Mar 2023 08:54:58 +0000 (UTC)

Hi ,    jainul hussain added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5885453    Subject:  Promotions or Gift Vouchers   Requester: Ruhjaan Bhatia    Note Content:   <div class="WordSection1">
<div class="MsoNormal">HI <a id="OWAAMD7FC3749C9EA4A079335AEDEB67E8D15" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@CP Oasis Dubai</span></a>
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<div class="MsoNormal">Please check and do the needful…</div>
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<div class="MsoNormal"><span style="font-size:10.0pt">Best Regards!</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">M.Hussain</span></div>
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<div>From: Landmark Group &lt;[email-masked]&gt;
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<b>Sent:</b> Tuesday, March 21, 2023 12:51 PM<br>
<b>To:</b> Jainul Ameer Mohammed Hussain &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5885453] - Promotions or Gift Vouchers</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi Team,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>​With reference to the following,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Problem Statement : Lost Credit not and Store staff complaint</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Store Name : Centrepoint Oasis Centre Dubai</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Issue Description : Cx is complaining that " I have received a credit voucher on return of my items . I have a pic of the same and have lost my voucher as obvious it does
 not state anything on it like bring the receipt when one want to redeem or something. I tried to get my credit voucher pic and asked the cashier to assist in oasis mall branch as I got the voucher from there only. First the lady there India is so incapable
 of understanding basic English and talk rubbish. </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>I was so embarrassed that I even went to her counter for payments. Also, she start calling a guy name Gello and talking rubbish on call that customer is not understanding,
 we don’t know .. I cannot help .. all the people in queue has started talking about it and it rubbish !!! My only request is that I lost my credit voucher and I just have pic which I clicked the same day. We moved to a new place and lost it somehow ! . Appreciate
 assistance on the same. "</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Kindly check the issue and assist us in further course of action.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Regards, </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Mohammad Khalid</span></div>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5885453:1125156</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
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