Subject: Note Added - [#5858875] Conversation with Leila Raffi
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 20 Mar 2023 14:37:15 +0000

Hi ,    Natalia Li added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5858875    Subject:  Conversation with Leila Raffi   Requester: Leila    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi,</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Both of them are 50 cm, please help to reply customer</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"><img width="617" height="214" style="width:6.4305in;height:2.2291in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTI1ODcyNywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.a41bqpFt7jqe6psVY2y8eOMV9Hd3qjpVl831fkrlYFA" data-id="2044015258727"></div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Thank you</div>
<div></div>
<div></div>
<div class="MsoNormal">Natalia</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal"><b></b></div>
</div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Max &lt;[email-masked]&gt; <br>
<b>Sent:</b> Saturday, March 18, 2023 5:09 PM<br>
<b>To:</b> Prakash Iyangar &lt;[email-masked]&gt;; Natalia Li &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5858875] - Conversation with Leila Raffi</div>
<div></div>
<div></div>

<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
</span></i></b><span style="color:indianred"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Any further update on the following?</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><br>
With respect to the following,<br>
<br>
Kindly assist us in looping the concerned team.<br>
<br>
Problem Statement : Product Dimensions<br>
Territory : Kuwait</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Item Link 1:
<a href="https://www.maxfashion.com/kw/en/Kids/Toys/Girls/Infant-Toys/MAX-Rag-Doll/p/164425043" target="_blank" rel="noreferrer">
<span style="color:#2C5CC5;text-decoration:none">https://www.maxfashion.com/kw/en/Kids/Toys/Girls/Infant-Toys/MAX-Rag-Doll/p/164425043</span></a>
</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Item Link 2:
<a href="https://www.maxfashion.com/kw/en/Kids/Toys/Girls/Dolls-%26-Accessories/MAX-Rag-Doll/p/165274391" target="_blank" rel="noreferrer">
<span style="color:#2C5CC5;text-decoration:none">https://www.maxfashion.com/kw/en/Kids/Toys/Girls/Dolls-%26-Accessories/MAX-Rag-Doll/p/165274391</span></a>
</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><br>
Issue Description : Cx wants to know the height of the above mentioned items and if it is around 80 cm and 100 cm cx wants to buy it.<br>
<br>
Kindly help us to get the same.<br>
<br>
Regards,<br>
Mohammad Khalid</span></div>
<div></div>
<div></div>
</div>
<div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Fri, 17 Mar at 5:31 PM
<span class="separator">, Prakash Iyangar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
<a id="OWAAM000001" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Segoe UI",sans-serif;text-decoration:none'>@Natalia Li</span></a>
</span></span><span class="separator"></span>
</div>
<div></div>
<div></div>
<div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
</div>
<div id="ms-outlook-mobile-signature">
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Get
<a href="https://aka.ms/AAb9ysg" rel="noreferrer">Outlook for Android</a> </span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal" align="center" style="text-align:center"><span class="separator"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
<hr align="center">
</span></span></div>
<div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>From: Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Friday, March 17, 2023 3:41:13 PM<br>
<b>To:</b> Prakash Iyangar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5858875] - Conversation with Leila Raffi </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> </span></div>
<div></div>
<div></div>
</div>
<div>
<div>
<div class="MsoNormal">
<b><i><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:indianred'>CAUTION: External email sender. Use care when clicking on links or opening attachments!
</span></i></b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:indianred'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div>
<div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>With respect to the following,</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Kindly assist us in looping the concerned team.</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Problem Statement : Product Dimensions</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Territory : Kuwait</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Item Link 1:
<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.maxfashion.com%2Fkw%2Fen%2FKids%2FToys%2FGirls%2FInfant-Toys%2FMAX-Rag-Doll%2Fp%2F164425043&amp;data=05%7C01%7Cprakash.iyangar%40landmarkgroup.com%7C892fae0634ae4c97b13e08db26dc851d%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C638146500801081832%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=Oj9%2ByWj3slDGgHR6Za8ls8XGxaH8y6XgrAhpt597608%3D&amp;reserved=0" rel="noreferrer">
https://www.maxfashion.com/kw/en/Kids/Toys/Girls/Infant-Toys/MAX-Rag-Doll/p/164425043</a>
</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Item Link 2:
<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.maxfashion.com%2Fkw%2Fen%2FKids%2FToys%2FGirls%2FDolls-%2526-Accessories%2FMAX-Rag-Doll%2Fp%2F165274391&amp;data=05%7C01%7Cprakash.iyangar%40landmarkgroup.com%7C892fae0634ae4c97b13e08db26dc851d%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C638146500801081832%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=beHCr%2F9Z5Q7KwsZg3vMvFR4uoDT8mqzAhQIBiGlX%2FHs%3D&amp;reserved=0" rel="noreferrer">
https://www.maxfashion.com/kw/en/Kids/Toys/Girls/Dolls-%26-Accessories/MAX-Rag-Doll/p/165274391</a>
</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Issue Description : Cx wants to know the height of the above mentioned items and if it is around 80 cm and 100 cm cx wants to buy it.</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Kindly help us to get the same.</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Regards,</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Mohammad Khalid</span></div>
<div></div>
<div></div>
</div>
</div>
</div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
</div>
</div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure,
 which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any
 action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender
 nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof.
<a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a> </span></div>
<div></div>
<div></div>
</blockquote>
</div>
</blockquote>
</div>
</div>
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5858875:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
</span>
</div>
<div></div>
<div></div>
</div>
</div>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
 delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. <a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
</blockquote></div>