Subject: New Reply Received - Product information
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 20 Mar 2023 13:50:42 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Product information  Ticket comment <div dir="auto">Hello</div>
<div dir="auto">Any update on this?</div>
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<div>On Sun, 19 Mar 2023 at 9:02 PM Muhammid elmazoon &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">First of all thank you for you kindly response</div>
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<div dir="auto">I would like to mention that the cashier forgot to remove the lock from one item also!!</div>
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<div dir="auto">Kindly find the attached photos for all items and also the pill.</div>
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<div dir="auto">BABY SHOP EXPO SHARJAH Branch </div>
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<div dir="auto">Thanks.<div></div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Sun, 19 Mar 2023 at 8:34 PM Landmark<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTI1MjY4OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.nMzS8u4tXPcoo0UnQomVJi2YYJ2x1zfj542XzZkKhFs" data-id="2044015252689" style="width:750px;max-width:100%"></div> <div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTI1MjY5MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.TkBSkEEojVCQos8Ikb8tYYeR0j274We_2RQ8bxDkKCU" data-id="2044015252692" style="width:750px;max-width:100%"></div>
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTI1MjY5MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.adgMeFc-CrjCuOZoG1l6pg65XjHPrBdCbhFeZd4UH0c" data-id="2044015252690" style="width:750px;max-width:100%"></div>
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTI1MjY4NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.rmCRnyndCEMvPwfhtSmJdaze5-XyQO2qWjF3KQ3bTsI" data-id="2044015252687" style="width:750px;max-width:100%"></div>
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTI1MjY4NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.oczZTowhb2c0EkSJwFJB4TuTWIBtOSe_PF0IY_ppI4E" data-id="2044015252686" style="width:750px;max-width:100%"></div>
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTI1MjY5MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.hS38_zA6N7PX-0HanLNgkyIMji3r2VxNqBUQCIMmrug" data-id="2044015252691" style="width:750px;max-width:100%"></div>
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTI1MjY4NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.vCnti9lz9O_o1zV0jWt8WA6ONyH9wN2gpiGcwiDILEc" data-id="2044015252685" style="width:750px;max-width:100%"></div>
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTI1MjY4OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.HgZngB1CjbU3BR7WQMKP41boYvkEksQk7yKUYfzUcsI" data-id="2044015252688" style="width:750px;max-width:100%"></div>Group &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div><div class="gmail_quote"><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Mohamed,<br><br>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Thank you for getting in touch with Babyshop.<br>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We are truly sorry to hear that you have received a different item than the one you originally purchased with us. We will surely help you out with this.<br><br>We request you to please share with us the receipt for which item you have received a wrong item along with its price so we can further assist you.<br><br>We would also request you to provide us some snapshots of the wrong item you received.<br><br>We look forward to hearing from you.<br>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><div style='margin-top:0px;margin-bottom:1rem;box-sizing:border-box;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Thank You,<br style="box-sizing:border-box"><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;float:none;box-sizing:border-box;display:inline!important;background-color:rgb(255,255,255);color:rgb(0,0,0)' dir="ltr">Babyshop </span>Support Team</div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5885456