Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Mon, 20 Mar 2023 12:21:11 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hello i need to know about free shipping           03:56 PM, 20th Mar                     User                    usually i pay with free shipping now i have 11 kd fees           03:57 PM, 20th Mar                   Mohammad                   Good Afternoon Dear Customer. Thank you for contacting Home Centre, This is Khalid, I will be happy to help you.           04:00 PM, 20th Mar                     User                    hello i need to know about free shipping           04:01 PM, 20th Mar                     User                    usually i pay with free shipping now i have 11 kd fees           04:01 PM, 20th Mar                   Mohammad                   For the household products, if order value is more than KWD 25	Shipping is free.           04:03 PM, 20th Mar                   Mohammad                   For furnitur
 e items if order value is more than KWD 300 Shipping is free.           04:03 PM, 20th Mar                   Mohammad                   For Kabd area           04:03 PM, 20th Mar                   Mohammad                   For other areas on furniture items delivery is free if order value is more than KWD 100           04:05 PM, 20th Mar                     User                    ok how i pick my stuff from which branch           04:06 PM, 20th Mar                     User                    ?           04:07 PM, 20th Mar                     User                    i dont want this fees           04:07 PM, 20th Mar                     User                    you can show my cart?           04:07 PM, 20th Mar                   Mohammad                   Could you please share with us your order id so that we can check and assist you accordingly?           04:08 PM, 20th Mar                     User                    nazario night stand           04:09 PM, 20th Mar                 
   Mohammad                   Could you please share with us your order id?           04:13 PM, 20th Mar                     User                    i didnt  m           04:15 PM, 20th Mar                     User                    i didnt make the order           04:15 PM, 20th Mar                     User                    i need to know where can i pick this item?           04:16 PM, 20th Mar                     User                    nazario nightstand           04:16 PM, 20th Mar                   Mohammad                   We request you to please try to place the order as click and collect and you can also check the store location with the help of this link : https://www.homecentre.com/kw/en/storelocator           04:17 PM, 20th Mar                   Mohammad                   Is there anything else I can assist you with?           04:18 PM, 20th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Home Centre.  Have 
 a wonderful day.           04:20 PM, 20th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5898217