Subject: Ticket Assigned - Conversation with La?iFa
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 20 Mar 2023 12:20:25 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with La?iFa La?iFa                    Hello           04:04 PM, 20th Mar                     La?iFa                    I ordered online  I received it  But I want to make some exchange           04:05 PM, 20th Mar                     La?iFa                    ?           04:05 PM, 20th Mar                   Mohammad                   Good Afternoon Dear Customer. Thank you for contacting Max, This is Khalid, I will be happy to help you.           04:08 PM, 20th Mar                   Mohammad                   We would like to inform you that in order to exchange your Max product you can visit and return the product to Max store and use your cash refund or Credit Note to buy a new product right away.           04:10 PM, 20th Mar                   Mohammad                   Also note that you have 14 days to return/exchange the item after order delivery/collectio
 n.           04:10 PM, 20th Mar                     La?iFa                    Can it be done by online ?           04:11 PM, 20th Mar                   Mohammad                   In online return request you will only get the refund not the replacement.           04:14 PM, 20th Mar                   Mohammad                   Is there anything else I can assist you with?           04:18 PM, 20th Mar                     La?iFa                    Thank you           04:19 PM, 20th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           04:19 PM, 20th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5898214