Subject: Ticket Assigned - Conversation with Suneel SR
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 20 Mar 2023 12:07:48 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Suneel SR Suneel SR                    Issue still same           03:40 PM, 20th Mar                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            03:40 PM, 20th Mar                   Centrepoint UAE whatsapp bot                    Hello Suneel SR , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:40 PM, 20th Mar                     Suneel SR                    2           03:40 PM, 20th Mar                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            03:40 PM, 20th Mar                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:40 PM, 20th Mar                     Suneel SR                    2           03:41 PM, 20th Mar                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:41 PM, 20th Mar                     Suneel SR                    1           03:41 PM, 20th Mar                   Centrepoint UAE whatsapp bot                   Please enter your email address           03:41 PM, 20th Mar                     Suneel SR                    [email-masked]           03:41 PM, 20th Mar                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           03:41 PM, 20th Mar                   Mohammad                   Good Afternoon Suneel. Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           03:46 PM, 20th Mar                     Suneel SR                    All are wrong sizes I can’t able to return because status still shows processing           03:48 PM, 20th Mar                     Suneel SR                    Iam unable to return all time wasting money and time           03:48 PM, 20th Mar                   Mohammad                   We are really sorry for the inconvenience caused to you.           03:48 PM, 20th Mar                   Mohammad                   Please allow me a moment to check this for you.           03:48 PM, 20th Mar                     Suneel SR                             03:48 PM, 20th Mar                     Suneel SR                    all of all orders size was wrong           03:49 PM, 20th Mar                     Suneel SR                    I was very disappointed with CenterPoint service           03:49 PM, 20th Mar                   Mohammad                   Could you please confirm us your order id 9418841544?           03:52 PM, 20th Mar                     Suneel SR                    yes           03:52 PM, 20th Mar                   Mohammad                   Thank you for the confirmation.           03:55 PM, 20th Mar                   Mohammad                   Kindly note that we will forward the issue to update the order status.           03:56 PM, 20th Mar                     Suneel SR                    can I have request ID           03:56 PM, 20th Mar                   Mohammad                   Once it will be updated we will inform you via the email.           03:56 PM, 20th Mar                   Mohammad                   Kindly note that we will be able to forward the issue after chat will be closed.           03:58 PM, 20th Mar                     Suneel SR                    chat is closed without solution           03:59 PM, 20th Mar                   Mohammad                   Chat is not closed till now.           04:00 PM, 20th Mar                   Mohammad                   Is there anything else I can assist you with?           04:04 PM, 20th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           04:07 PM, 20th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5898128