Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Mon, 20 Mar 2023 10:12:10 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi, my order is out for delivery           02:03 PM, 20th Mar                     User                    And I just want to notify you guys that I will be leaving my home at 5:30           02:03 PM, 20th Mar                     User                    So if possible can you please delivery the items before 5:30           02:04 PM, 20th Mar                     User                    Order# 8420836175 AWB FP0320230003629           02:04 PM, 20th Mar                   Mohammad                   Good Afternoon Ann, Thank you for contacting Home Centre, This is Khalid, I will be happy to help you.           02:06 PM, 20th Mar                     User                    Thanks Khalid           02:06 PM, 20th Mar                   Mohammad                   As per the tracking details your order is out for delivery today.           
 02:07 PM, 20th Mar                     User                    Exactly           02:07 PM, 20th Mar                   Mohammad                   Kindly note that you will receive the call from the courier agent prior to the delivery to arrange the time for delivery.           02:07 PM, 20th Mar                     User                    Ohh           02:07 PM, 20th Mar                     User                    You can't communicate with him?           02:07 PM, 20th Mar                     User                    I have an appointment somewhere           02:07 PM, 20th Mar                     User                    So I will be leaving my place at 5:30           02:07 PM, 20th Mar                   Mohammad                   Thank you for sharing the concern.           02:08 PM, 20th Mar                     User                    If you can inform and arrange the delivery before that time it would really be great           02:09 PM, 20th Mar                   Mohammad          
          We will forward the your query to the delivery team to arrange the delivery according to your convenience.           02:09 PM, 20th Mar                     User                    Yes please           02:09 PM, 20th Mar                   Mohammad                   Is there anything else I can assist you with?           02:10 PM, 20th Mar                     User                    That's it           02:10 PM, 20th Mar                     User                    Thanks           02:10 PM, 20th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Home Centre.  Have a wonderful day.           02:11 PM, 20th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5897380