Subject: Ticket Assigned - Conversation with Kavya
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 20 Mar 2023 08:18:04 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Kavya Kavya                    What is happening           11:57 AM, 20th Mar                     Kavya                    No matter what, I am ordering today and I need all for free           11:57 AM, 20th Mar                     Kavya                    I am sick and tiered           11:58 AM, 20th Mar                   Mohammad                   Good Afternoon Kavya, Thank you for contacting Max, This is Khalid, I will be happy to help you.           12:05 PM, 20th Mar                     Kavya                    Every new person I cannot keep explaining my frustration           12:06 PM, 20th Mar                     Kavya                    I need solution today           12:06 PM, 20th Mar                     Kavya                    I am waiting to order for 2 weeks now           12:06 PM, 20th Mar                     Kavya                    Since 
 I returned           12:06 PM, 20th Mar                   Mohammad                   Kindly accept our full apologies for the inconvenience we have caused you, this is definitely not the experience we wish you to have.           12:08 PM, 20th Mar                   Mohammad                   Rest assured our team is working on your concern and we are following up with them.           12:08 PM, 20th Mar                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           12:09 PM, 20th Mar                   Mohammad                   Is there anything else I can assist you with?           12:10 PM, 20th Mar                     Kavya                    Please let me know even it will b resolved           12:11 PM, 20th Mar                     Kavya                    Is it my fault to return?           12:12 PM, 20th Mar                     Kavya                    Y am I punished           12:12 PM, 20th Mar        
              Kavya                    I need my Money to reorder only           12:12 PM, 20th Mar                     Kavya                    Still y soooo much delay           12:12 PM, 20th Mar                     Kavya                    I need resolution today           12:13 PM, 20th Mar                   Mohammad                   Hi Kavya, we can understand your frustration here.           12:13 PM, 20th Mar                   Mohammad                   Kindly rest assured our team is already working on your issue and we are following up with them to resolve the issue on priority.           12:14 PM, 20th Mar                   Mohammad                   We request you to kindly allow us some more time and we will get back to you with proper solution.           12:14 PM, 20th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           12:17 PM, 20th Mar                                     
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