Subject: Ticket Assigned - Conversation with ف✨
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 20 Mar 2023 08:10:45 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ف✨ ف✨                    Hi           11:51 AM, 20th Mar                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            11:51 AM, 20th Mar                   Centrepoint UAE whatsapp bot                    Hello ف✨ , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            11:51 AM, 20th Mar                     ف✨                    1           11:51 AM, 20th Mar                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           11:51 AM, 20th Mar                     ف✨                    9420222041           11:52 AM, 20th Mar                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP031823004021    You can also easily track your order from My Account > Order History.             11:52 AM, 20th Mar                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:52 AM, 20th Mar                     ف✨                    2           11:52 AM, 20th Mar                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:52 AM, 20th Mar                     ف✨                    1           11:52 AM, 20th Mar                   Centrepoint UAE whatsapp bot                   Please enter your email address           11:52 AM, 20th Mar                     ف✨                    [email-masked]           11:53 AM, 20th Mar                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           11:53 AM, 20th Mar                   Mohammad                   Good Afternoon Faiqa, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           11:56 AM, 20th Mar                     ف✨                    اه           11:58 AM, 20th Mar                     ف✨                    hi           11:58 AM, 20th Mar                     ف✨                    i just wan to know           11:58 AM, 20th Mar                     ف✨                    when ill receive           11:58 AM, 20th Mar                     ف✨                    my watches           11:58 AM, 20th Mar                     ف✨                    These 2 items are missing the watches           11:58 AM, 20th Mar                   Mohammad                   Please allow me a moment to check this for you.           11:59 AM, 20th Mar                     ف✨                    i paid already through card           12:01 PM, 20th Mar                   Mohammad                   Thank you for your patience.           12:04 PM, 20th Mar                   Mohammad                   Kindly note that we will have to check the same with the concerned team.           12:04 PM, 20th Mar                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           12:04 PM, 20th Mar                     ف✨                    Last time when i asked they told me they will deliver later           12:04 PM, 20th Mar                     ف✨                    but untill now i have no update           12:05 PM, 20th Mar                     ف✨                    please           12:05 PM, 20th Mar                   Mohammad                   We are sorry for this delay.           12:05 PM, 20th Mar                     ف✨                    so you will get back to me yourself?           12:05 PM, 20th Mar                   Mohammad                   We request you to kindly allow us some time so that we can check it with the concerned team.           12:06 PM, 20th Mar                     ف✨                    ok           12:06 PM, 20th Mar                   Mohammad                   Is there anything else I can assist you with?           12:07 PM, 20th Mar                     ف✨                    No           12:08 PM, 20th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           12:10 PM, 20th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5896606