Subject: Ticket Assigned - Conversation with tnr
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 20 Mar 2023 07:57:22 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with tnr tnr                    hi           11:29 AM, 20th Mar                   Mohammad                   Good Afternoon Tanweer, Thank you for contacting Max, This is Khalid, How may I assist you today?           11:37 AM, 20th Mar                     tnr                    my order showing "verifying payment" twice... 8420935688 & 8420935693  but the amount has been deducted already from my account           11:37 AM, 20th Mar                     tnr                    so is it possible that you confirm one order and cancel the other           11:38 AM, 20th Mar                     tnr                    correct amount debited one time           11:38 AM, 20th Mar                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:39 AM, 20th Mar                     tnr         
                     11:40 AM, 20th Mar                     tnr                    ok... thanks           11:40 AM, 20th Mar                   Mohammad                   Thank you for your patience.           11:40 AM, 20th Mar                   Mohammad                   Kindly note that you will be notified once the order status will be update.           11:40 AM, 20th Mar                   Mohammad                   However both the orders are more likely to cancel automatically.           11:40 AM, 20th Mar                     tnr                    after that i have to process again?           11:41 AM, 20th Mar                   Mohammad                   Once the status will be updated you will be notified accordingly and after that you can proceed further depending on the order status.           11:48 AM, 20th Mar                     tnr                    and the amount would be returned in my account if cancel?           11:49 AM, 20th Mar                   Mohammad        
            Yes it will be reversed back.           11:52 AM, 20th Mar                     tnr                    thanks           11:53 AM, 20th Mar                   Mohammad                   Is there anything else I can assist you with?           11:54 AM, 20th Mar                     tnr                    its sufficient, thanks a lot           11:54 AM, 20th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           11:56 AM, 20th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5896543