Subject: Ticket Assigned - Conversation with Shaikhah Alquraishi
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 19 Mar 2023 15:40:43 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Shaikhah Alquraishi Shaikhah Alquraishi                    Hello, I ordered shoes and they are big, can I change the size in the shop?I don't have the receipt only I have the box that I got them in.           07:34 PM, 19th Mar                   Mohammad                   Good Evening Shaikhah, Thank you for contacting Max, This is Khalid, I will be happy to help you.           07:36 PM, 19th Mar                   Mohammad                   Could you please share with us your order id so that we can check and assist you accordingly?           07:36 PM, 19th Mar                     Shaikhah Alquraishi                    8420431257           07:37 PM, 19th Mar                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           07:38 PM, 19th Mar                   Mohammad            
        We would like to inform you that in order to exchange your Max product you can visit and return the product to Max store and use your cash refund or Credit Note to buy a new product right away.           07:39 PM, 19th Mar                   Mohammad                   Also note that if you have digital invoice it will be sufficient for return at the store.           07:39 PM, 19th Mar                   Mohammad                   Is there anything else I can assist you with?           07:39 PM, 19th Mar                     Shaikhah Alquraishi                    Perfect, thanks           07:40 PM, 19th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           07:40 PM, 19th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5889896