Subject: Ticket Assigned - Conversation with Maria
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 19 Mar 2023 14:22:41 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Maria Maria                    Hey           06:15 PM, 19th Mar                     Maria                    I want to exchange something online           06:15 PM, 19th Mar                     Maria                    Can I go to the store?           06:15 PM, 19th Mar                     Maria                    And exchange?           06:15 PM, 19th Mar                     Maria                    Is it possible           06:15 PM, 19th Mar                   Mohammad                   Good Evening Maria, Thank you for contacting Max, This is Khalid, I will be happy to help you.           06:16 PM, 19th Mar                   Mohammad                   Could you please share with us your order id so that we can check and assist you accordingly?           06:16 PM, 19th Mar                     Maria                             06:17 PM, 19th Mar           
         Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           06:17 PM, 19th Mar                     Maria                             06:18 PM, 19th Mar                   Mohammad                   We would like to inform you that in order to exchange your Max product you can visit and return the product to Max store and use your cash refund or Credit Note to buy a new product right away.           06:19 PM, 19th Mar                     Maria                    Thankss           06:19 PM, 19th Mar                   Mohammad                   Is there anything else I can assist you with?           06:19 PM, 19th Mar                     Maria                    I have 14 days?           06:19 PM, 19th Mar                   Mohammad                   Yes you have 14 days from the date of delivery.           06:19 PM, 19th Mar                   Mohammad                   Is there anything else I can assist you with
 ?           06:21 PM, 19th Mar                     Maria                    Thank uuu           06:21 PM, 19th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           06:22 PM, 19th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5882921