Subject: Ticket Assigned - Conversation with Vijay
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 19 Mar 2023 11:48:33 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Vijay Vijay                    Ready for collection?           03:23 PM, 19th Mar                   Mohammad                   Good Afternoon Vijay, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           03:28 PM, 19th Mar                   Mohammad                   Please allow me a moment to check this for you.           03:33 PM, 19th Mar                   Mohammad                   Thank you for your patience.           03:34 PM, 19th Mar                   Mohammad                   We checked with your contact number but not able to check any order.           03:35 PM, 19th Mar                   Mohammad                   We request you to kindly share with us your order id.           03:35 PM, 19th Mar                     Vijay                    My order 8420032563 ready for collection?           03:35 PM, 19th Mar                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           03:40 PM, 19th Mar                   Mohammad                   Thank you for your patience.           03:40 PM, 19th Mar                   Mohammad                   Kindly note that your order is ready for pickup at the store.           03:41 PM, 19th Mar                   Mohammad                   We would like to inform you, kindly make sure to have your any National ID or Passport, during the pickup.           03:41 PM, 19th Mar                   Mohammad                   Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process.           03:41 PM, 19th Mar                     Vijay                    I have not received any sms           03:41 PM, 19th Mar                   Mohammad                   If you did not receive any SMS you can consider this conversation as proof of collection.           03:41 PM, 19th Mar                   Mohammad                   Is there anything else I can assist you with?           03:43 PM, 19th Mar                     Vijay                    They said they will send both sms and email once ready for collection, but never received any…..           03:43 PM, 19th Mar                   Mohammad                   We are sorry for the inconvenience caused to you.           03:45 PM, 19th Mar                   Mohammad                   Kindly consider this conversation as proof of collection.           03:45 PM, 19th Mar                     Vijay                    Ok           03:45 PM, 19th Mar                   Mohammad                   Is there anything else I can assist you with?           03:46 PM, 19th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           03:48 PM, 19th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5875525