Subject: Ticket Assigned - Conversation with Natasha
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 19 Mar 2023 11:44:58 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Natasha Natasha                    Hi           03:26 PM, 19th Mar                     Natasha                             03:27 PM, 19th Mar                     Natasha                             03:27 PM, 19th Mar                     Natasha                    Why is my one dress canceled           03:27 PM, 19th Mar                   Mohammad                   Good Afternoon Natasha, Thank you for contacting Max, This is Khalid, I will be happy to help you.           03:27 PM, 19th Mar                     Natasha                    Hi Khalid           03:28 PM, 19th Mar                     Natasha                    I placed an order yesterday           03:28 PM, 19th Mar                     Natasha                    Just saw that one dress was canceled           03:28 PM, 19th Mar                     Natasha                    Can you chcek the reaso
 n why           03:28 PM, 19th Mar                     Natasha                    And how will the refund be processed           03:28 PM, 19th Mar                   Mohammad                   Please allow me a moment to check this for you.           03:33 PM, 19th Mar                   Mohammad                   Thank you for your patience.           03:36 PM, 19th Mar                   Mohammad                   We would like to inform you that during quality check we found out that 1 item was not in a good condition to be sold and it was the last of its stock hence we took it out of your order and refunded you for the same.           03:37 PM, 19th Mar                     Natasha                    Ohh okay           03:37 PM, 19th Mar                     Natasha                    When is the delivery scheduled           03:38 PM, 19th Mar                   Mohammad                   As per the tracking details your order is out for delivery.           03:42 PM, 19th Mar        
              Natasha                    Thanks           03:43 PM, 19th Mar                   Mohammad                   Is there anything else I can assist you with?           03:43 PM, 19th Mar                     Natasha                    No that's it           03:43 PM, 19th Mar                     Natasha                    Thanks           03:43 PM, 19th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           03:44 PM, 19th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5875319