Subject: Ticket Assigned - Conversation with Armida
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 19 Mar 2023 11:21:26 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Armida Armida                    Good afternoon! I ordered Wintouch K717 & I received just now. There is no usb cable & USB power adaptor. My order number is 9420412619           02:47 PM, 19th Mar                     Armida                             02:47 PM, 19th Mar                     Armida                    This does not look like new item. It has a lot of scratch on the screen           02:50 PM, 19th Mar                   Mohammad                   Good Afternoon Armida Thank you for contacting Babyshop, This is Khalid, I will be happy to help you.           03:00 PM, 19th Mar                     Armida                    I want to return this item. I think this was used already because of the scratches on the screen, no adaptor as well. I bought this item as a gift to my nephew but I was disappointed to what I received.           03:02 PM, 19th
  Mar                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           03:02 PM, 19th Mar                   Mohammad                   I am still checking.           03:11 PM, 19th Mar                   Mohammad                   Sorry for the delay.           03:11 PM, 19th Mar                   Mohammad                   Could you please share with us the images of the tablet showing scratches.           03:13 PM, 19th Mar                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           03:16 PM, 19th Mar                   Mohammad                   Hi Armida, I have not received a response from you still, please confirm if we are still connected?           03:19 PM, 19th Mar                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any 
 unanswered query.           03:20 PM, 19th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5873992