Subject: Ticket Assigned - Conversation with Tasneem
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 18 Mar 2023 15:49:43 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Tasneem Tasneem                    Hi           07:39 PM, 18th Mar                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:39 PM, 18th Mar                   Centrepoint UAE whatsapp bot                    Hello Tasneem , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:39 PM, 18th Mar                     Tasneem                    1           07:39 PM, 18th Mar                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           07:39 PM, 18th Mar                     Tasneem                    9420354806           07:40 PM, 18th Mar                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP031823001455    You can also easily track your order from My Account > Order History.             07:40 PM, 18th Mar                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:40 PM, 18th Mar                     Tasneem                    2           07:40 PM, 18th Mar                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:40 PM, 18th Mar                     Tasneem                    1           07:40 PM, 18th Mar                   Centrepoint UAE whatsapp bot                   Please enter your email address           07:40 PM, 18th Mar                     Tasneem                    [email-masked]           07:40 PM, 18th Mar                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:40 PM, 18th Mar                   Mohammad                   Good Evening Tasneem, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           07:42 PM, 18th Mar                     Tasneem                    Hi           07:42 PM, 18th Mar                     Tasneem                    I wanted to status of my order as I needed the delivery today           07:43 PM, 18th Mar                     Tasneem                    This is the order number           07:43 PM, 18th Mar                     Tasneem                    As per tracker, it shows no response from my side but in reality I did not receive any call for delivery           07:43 PM, 18th Mar                     Tasneem                    Can you please check and arrange the delivery within today?           07:43 PM, 18th Mar                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           07:44 PM, 18th Mar                   Mohammad                   Kindly confirm us if you have received any call from our delivery agent?           07:45 PM, 18th Mar                     Tasneem                    no I did not receive any call           07:45 PM, 18th Mar                   Mohammad                   Thank you for the confirmation.           07:46 PM, 18th Mar                   Mohammad                   Kindly note that we will forward the issue to the delivery team to deliver your order on priority.           07:47 PM, 18th Mar                   Mohammad                   Kindly confirm us your contact number as : +971551950952?           07:47 PM, 18th Mar                     Tasneem                    mobile no. is correct           07:47 PM, 18th Mar                     Tasneem                    appreciate           07:47 PM, 18th Mar                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           07:48 PM, 18th Mar                     Tasneem                    Thank Up           07:48 PM, 18th Mar                     Tasneem                    You           07:48 PM, 18th Mar                   Mohammad                   Is there anything else I can assist you with?           07:48 PM, 18th Mar                     Tasneem                    That is all           07:49 PM, 18th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           07:49 PM, 18th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5869849