Subject: Ticket Assigned - Conversation with Sumera
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 18 Mar 2023 14:18:17 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sumera Sumera                    Good evening  Sumera Nadeem here. I'm waiting for a refund.           06:00 PM, 18th Mar                   Mohammad                   Good Evening Sumera, Thank you for contacting Max, This is Khalid, I will be happy to help you.           06:03 PM, 18th Mar                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           06:06 PM, 18th Mar                   Mohammad                   Thank you for your patience.           06:11 PM, 18th Mar                   Mohammad                   We have checked and as we can see a refund amount of KWD 6.30 has been successfully processed on to the original mode of payment dated on 2/28/23. An email notification regarding the same was sent to your email address.           06:11 PM, 18th Mar                 
   Mohammad                   We request you to kindly contact the bank if the refund still not reflecting in your account.           06:13 PM, 18th Mar                   Mohammad                   We request you to get back to us if the amount is not reflected back even after confirming with your bank. We would be happy to help you.           06:14 PM, 18th Mar                   Mohammad                   Is there anything else I can assist you with?           06:15 PM, 18th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           06:17 PM, 18th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5869379