Subject: New Reply Received - DW not updated - Order no. 9419762796
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 18 Mar 2023 12:58:12 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  DW not updated - Order no. 9419762796   Ticket comment <div style="font-family: Calibri, Helvetica, sans-serif; font-size: 10pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)" class="elementToProof">
Hi Team, </div>
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Reminder! </div>
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Appreciate your earliest attention. </div>
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<div style="margin-top:0px; margin-bottom:0px">Regards,</div>
<div style="margin-top:0px; margin-bottom:0px">Maleesha </div>
<div style="margin-top:0px; margin-bottom:0px">Centrepoint Ajman CC</div>
<div style="margin-top:0px; margin-bottom:0px">21004</div>
<div style="margin-top:0px; margin-bottom:0px">CUG +971526935874</div>
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<div>From: Centrepoint Ajman City Centre &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, March 17, 2023 6:29 PM<br>
<b>To:</b> support cen &lt;[email-masked]&gt;<br>
<b>Cc:</b> Jainul Ameer Mohammed Hussain &lt;[email-masked]&gt;; Srinivas Thangedapally &lt;[email-masked]&gt;; Rifan Razool &lt;[email-masked]&gt;; Ismail Alisaheb &lt;[email-masked]&gt;<br>
<b>Subject:</b> DW not updated - Order no. 9419762796 
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Hi Team,</div>
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This is regarding the digital wallet not being updated immediately as soon as the amount credited to the DW. <br>
As per the conversation with the hotline, the amount as been credited to "my Shukran pay" and where as "my Shukran pay' of this customer (+97561139133) is not linked to the digital wallet. Is there any possiblity to fix this issue as the customer wants to use
 this amount as soon as possible. Kindly do the needful as the customer is waiting for clarification. Below are the details for reference. </div>
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Shukran mobile no. 0561139133</div>
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Customer name - Ahmed Shahin </div>
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Order no. 9419762796 </div>
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Regards,</div>
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Maleesha </div>
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Centrepoint Ajman CC</div>
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21004</div>
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CUG +971526935874</div>
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