Subject: New Reply Received - Bench order number 9417121011
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 18 Mar 2023 07:31:32 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Bench order number 9417121011  Ticket comment <div>I meant out of box pickup coming today to return everything in original packaging tag is still on, very disappointed please refund asap<br><br>
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<div>On Mar 16, 2023, at 12:53 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Fatima,<br><br>Thank you for contacting Centrepoint.<br><br>We apologize for the inconvenience caused to you.</div>
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<div dir="ltr">We would like to inform you that we have created the return request as per approval from the concerned team cause the exchange was not available.</div>
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<div dir="ltr">Now you confirmed us that you used the item already hence we will be not able to return the item nor exchange it any more.</div>
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<div dir="ltr">Thank you for your understanding and cooperation with us.<br><br>Do not hesitate to contact us if you have any inquiries.<br>
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<div style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box">Thank You,<br style="box-sizing: border-box"><span style='color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji"; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important; box-sizing: border-box'>Centrepoint </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5784978