Subject: New Reply Received - Re: Sorry, your order was not processed=0A
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 17 Mar 2023 15:22:06 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Re: Sorry, your order was not processed
  Ticket comment <div>Kindly find belo attached </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Friday, March 17, 2023, 7:16 PM, Centrepoint &lt;[email-masked]&gt; wrote:</div>
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<div id="yiv4232914711"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div dir="ltr">Hi Roshan,</div>
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<div dir="ltr">Thank you for reaching out to Centrepoint and giving us the opportunity to help you.</div>
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<div dir="ltr">We'd like to confirm you that order has not been placed successfully as the payment from your credit card used has been unsuccessful.<br><br>Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the card issuing bank.<br><br>If a transaction is not captured, it will be reversed back to the card. You can also contact your bank to confirm the same information.<br>
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<div dir="ltr">Regarding the balance of My credit wallet we request you to please share with us the screenshot of the My credit wallet showing transaction so that we can investigate further and assist you accordingly with this.<br><br>
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<div dir="ltr">We are looking forward to hear from you soon. Thank you for your help!</div>
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<div style="margin-top:0px">Thank You,<div id="yiv4232914711yqtfd14905" class="yiv4232914711yqt2191347869">
<br style=""><span dir="ltr" style="color:rgb(0, 0, 0);font-family:-apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif, Color UI UI Color;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:left;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;background-color:rgb(255, 255, 255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline !important">Centrepoint </span>
</div>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5862667