Subject: Ticket Assigned - DW not updated - Order no. 9419762796
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 17 Mar 2023 15:11:34 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  DW not updated - Order no. 9419762796  Hi Team,

This is regarding the digital wallet not being updated immediately as soon as the amount credited to the DW.
As per the conversation with the hotline, the amount as been credited to "my Shukran pay" and where as "my Shukran pay' of this customer (+97561139133) is not linked to the digital wallet. Is there any possiblity to fix this issue as the customer wants to use this amount as soon as possible. Kindly do the needful as the customer is waiting for clarification. Below are the details for reference.

Shukran mobile no. 0561139133
Customer name - Ahmed Shahin
Order no. 9419762796

Regards,

Maleesha

Centrepoint Ajman CC

21004

CUG +971526935874

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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5864666