Subject: Note Added - [#5764588] Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 17 Mar 2023 09:02:27 +0000

Hi ,    Sanket Sable added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5764588    Subject:  Returns   Requester: Nourhaddad233    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi Team,</div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Sanket Sable</div>
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<div class="MsoNormal">Omni Channel Manager, Centrepoint </div>
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<div class="MsoNormal">Mob. +971-521455465</div>
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<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Thursday, March 16, 2023 11:50 AM<br>
<b>To:</b> Sanket Sable &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5764588] - Returns</div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement: Refund approval<br>
Order Date : Feb 14, 2023<br>
Order ID: 9414714116<br>
Return Tracking ID: RP022323001523<br>
Item value: AED 199<br>
Item ID and Name : 164313824 -- Quiz Women Lace Back Zippered High Neck Dress<br>
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Assistance Required: Refund approval<br>
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Issue Description: Cx confirmed us that he returned the above mentioned item under the same RVP we checked with the warehouse team but did not receive the item. <br>
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Customer history: Customer is shopping with us since 3/15/21 and has a total of 16 completed orders.<br>
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Assistance Required: Kindly provide us the approval to process the refund for the mentioned order and assist to close this case.<br>
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Thank you for your help!<br>
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Regards,<br>
Mohammad Khalid</span></div>
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