Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Thu, 16 Mar 2023 15:58:33 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi I made an order. My card was charged but I didn't receive the confirmation or email           07:43 PM, 16th Mar                   Mohammad                   Good Evening Dear Customer, Thank you for contacting Home Centre, This is Khalid, I will be happy to help you.           07:48 PM, 16th Mar                   Mohammad                   We would request you to please let us know either your order number or the email address you used to place the order.           07:51 PM, 16th Mar                     User                    I have no order number the email.i used is [email-masked]           07:52 PM, 16th Mar                     User                    As I said the card was charged but no order was placed as I can see           07:52 PM, 16th Mar                   Mohammad                   Thank you for shari
 ng the email id. Please allow me a moment to check this for you.           07:53 PM, 16th Mar                   Mohammad                   Kindly note that as per the order details it is in verifying payment.           07:55 PM, 16th Mar                   Mohammad                   Once the status will be updated you will be notified accordingly on your registered email id.           07:56 PM, 16th Mar                     User                    So was the rider placed           07:56 PM, 16th Mar                     User                    Order           07:56 PM, 16th Mar                   Mohammad                   For you reference the order id is 8420080109.           07:56 PM, 16th Mar                     User                    Thank you           07:57 PM, 16th Mar                   Mohammad                   Is there anything else I can assist you with?           07:57 PM, 16th Mar                     User                    Thank you           07:57 PM, 16th Mar          
          Mohammad                   It was a pleasure to assist you. Thank you for shopping with Home Centre.  Have a wonderful day.           07:57 PM, 16th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5861035