Subject: Ticket Assigned - Conversation with M
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 16 Mar 2023 14:48:34 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with M M                             06:24 PM, 16th Mar                   Mohammad                   Good Evening Dear Customer, Thank you for contacting Max, This is Khalid, I will be happy to help you.           06:28 PM, 16th Mar                     M                    I need to speak to Rawand, the manager of the customer service that I spoke with earlier toda           06:29 PM, 16th Mar                     M                    Today *           06:29 PM, 16th Mar                   Mohammad                   We truly sorry for the inconvenience caused to you.           06:33 PM, 16th Mar                   Mohammad                   Kindly note that we will check the issue with our tech team and will let you know via the email.           06:34 PM, 16th Mar                   Mohammad                   We request you to kindly share with us your email id.   
         06:34 PM, 16th Mar                     M                    No           06:34 PM, 16th Mar                     M                    I need to know when will I receive the compensation           06:35 PM, 16th Mar                     M                    Other than giving me back the my wallet           06:35 PM, 16th Mar                     M                    Rawand said she will issue for me compensation as an apology for issue you have caused           06:36 PM, 16th Mar                   Mohammad                   We will check the same with our higher authorities and will update you.           06:37 PM, 16th Mar                     M                    Check ? What do u mean check           06:37 PM, 16th Mar                     M                    Are you kidding me           06:37 PM, 16th Mar                     M                    Transfer me to your manager           06:37 PM, 16th Mar                   Mohammad                   We would like to inform we will
  arrange a call back for you on the contact number +971581407007.           06:38 PM, 16th Mar                   Mohammad                   We request you to kindly confirm us your contact number.           06:39 PM, 16th Mar                     M                    Yes, the manager, the highest level of manager           06:39 PM, 16th Mar                   Mohammad                   Thank you for the confirmation.           06:41 PM, 16th Mar                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           06:41 PM, 16th Mar                     M                    Answer me, i said the highest level of manger, your job is to answer me not ignoring me           06:42 PM, 16th Mar                   Mohammad                   We will raise the call back request for you as per your query.           06:43 PM, 16th Mar                   Mohammad                   We request you to kindly allow us some time so that
  we can arrange the call back for you.           06:43 PM, 16th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           06:47 PM, 16th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5860588