Subject: Ticket Assigned - Conversation with Amber
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 16 Mar 2023 14:06:23 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Amber Amber                    Hi           05:31 PM, 16th Mar                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            05:31 PM, 16th Mar                   Centrepoint UAE whatsapp bot                    Hello Amber , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:31 PM, 16th Mar                     Amber                    mama hat is the pin of this voucher code           05:31 PM, 16th Mar                   Centrepoint UAE whatsapp bot                    Hi Amber , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            05:31 PM, 16th Mar                     Amber                    3           05:31 PM, 16th Mar                   Centrepoint UAE whatsapp bot                    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    If your products have been cancelled, this is how your refund works?    Your refund will depend on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   If your return and refund are taking a little longer, don't worry.?  We just need more time to process your returns during sales.    For more details, go to Returns Process and Returns Policy under Help Centre.            05:32 PM, 16th Mar                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:32 PM, 16th Mar                     Amber                    2           05:32 PM, 16th Mar                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:32 PM, 16th Mar                     Amber                    1           05:32 PM, 16th Mar                   Centrepoint UAE whatsapp bot                   Please enter your email address           05:32 PM, 16th Mar                     Amber                    [email-masked]           05:33 PM, 16th Mar                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:33 PM, 16th Mar                     Amber                    5           05:33 PM, 16th Mar                   Mohammad                   Good Evening Amber, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           05:40 PM, 16th Mar                     Amber                              05:41 PM, 16th Mar                   Mohammad                   Please allow me a moment to check this for you.           05:45 PM, 16th Mar                   Mohammad                   Thank you for your patience.           05:51 PM, 16th Mar                   Mohammad                   We would like to inform you kindly apply the voucher code in the promo code section at checkout.           05:53 PM, 16th Mar                     Amber                             05:55 PM, 16th Mar                     Amber                    Not working           05:55 PM, 16th Mar                   Mohammad                   Please do not use any space between the numbers while applying the voucher.           05:58 PM, 16th Mar                   Mohammad                   Is there anything else I can assist you with?           06:03 PM, 16th Mar                     Amber                    Thanks           06:04 PM, 16th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           06:05 PM, 16th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5860260