Subject: Ticket Assigned - Conversation with ASIF ALI
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 16 Mar 2023 13:57:18 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ASIF ALI ASIF ALI                    ?????           05:28 PM, 16th Mar                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            05:28 PM, 16th Mar                   Centrepoint UAE whatsapp bot                    Hello ASIF ALI , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:28 PM, 16th Mar                     ASIF ALI                    1           05:28 PM, 16th Mar                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           05:28 PM, 16th Mar                     ASIF ALI                    9418944418           05:28 PM, 16th Mar                   Centrepoint UAE whatsapp bot                    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.            05:28 PM, 16th Mar                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:28 PM, 16th Mar                     ASIF ALI                    2           05:28 PM, 16th Mar                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:28 PM, 16th Mar                     ASIF ALI                    1           05:28 PM, 16th Mar                   Centrepoint UAE whatsapp bot                   Please enter your email address           05:28 PM, 16th Mar                     ASIF ALI                    [email-masked]           05:29 PM, 16th Mar                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:29 PM, 16th Mar                   Mohammad                   Good Evening Asif, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           05:33 PM, 16th Mar                     ASIF ALI                    9418944418           05:33 PM, 16th Mar                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           05:33 PM, 16th Mar                     ASIF ALI                    Order date 12 March           05:33 PM, 16th Mar                     ASIF ALI                    Kindly note that the delivery process may takes 24-48 hours, and we are really sorry for the delay, we will do our best to sort this issue out at the soonest we can           05:34 PM, 16th Mar                     ASIF ALI                    This as per Company profile           05:34 PM, 16th Mar                   Mohammad                   Thank you for your patience.           05:36 PM, 16th Mar                     ASIF ALI                    9418944418 What about status my order           05:36 PM, 16th Mar                   Mohammad                   Kindly note that your order is still not ready for pickup at the store and we are really sorry for this delay.           05:36 PM, 16th Mar                   Mohammad                   Kindly note that we have already escalated your issue to the store team.           05:36 PM, 16th Mar                     ASIF ALI                    Please Cancel and refund money           05:37 PM, 16th Mar                   Mohammad                   Rest assured team is working on your issue and we will get back to you via email once we will have any update.           05:37 PM, 16th Mar                     ASIF ALI                    How many Month Required for this Order?????           05:37 PM, 16th Mar                     ASIF ALI                    Please Cancel  Mr:Khalid 9418944418           05:38 PM, 16th Mar                   Mohammad                   We are sorry to inform you that we are not able to cancel the order as it is in transit.           05:40 PM, 16th Mar                   Mohammad                   We request you to kindly allow us some more time so that we can make it available for the collection at the earliest.           05:41 PM, 16th Mar                     ASIF ALI                    I all Chat and Order uploaded Instagram And Facebook and Other platfarm because of Your Service           05:42 PM, 16th Mar                     ASIF ALI                    Last 4 days to I many Request and Email  Just Reply  Wait Wait Wait wait           05:42 PM, 16th Mar                     ASIF ALI                    After 3 days I have my Ticket and I travel to other Country           05:43 PM, 16th Mar                     ASIF ALI                    Then who is received my order??????           05:43 PM, 16th Mar                   Mohammad                   Kindly accept our full apologies for the inconvenience we have caused you, this is definitely not the experience we wish you to have.           05:44 PM, 16th Mar                     ASIF ALI                    What is Solution???           05:47 PM, 16th Mar                   Mohammad                   We are requesting you to kindly allow us some more time and we will surely get back to you with the proper solution.           05:47 PM, 16th Mar                     ASIF ALI                    How many times more???           05:48 PM, 16th Mar                   Mohammad                   We request you to kindly give us 24 hours more to resolve your issue.           05:53 PM, 16th Mar                     ASIF ALI                    Please           05:53 PM, 16th Mar                   Mohammad                   Is there anything else I can assist you with?           05:53 PM, 16th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           05:56 PM, 16th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5860185