Subject: Ticket Assigned - Conversation with Ives Mier
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 16 Mar 2023 13:51:47 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ives Mier Ives Mier                    Hi           05:27 PM, 16th Mar                     Ives Mier                    I used my shukran pay wallet in purchasing online but unfortunately the order is not successfull. They deducted my shukran pay wallet last march 5 but until now it was not refunded           05:28 PM, 16th Mar                     Ives Mier                    This is the order number for your reference           05:29 PM, 16th Mar                   Mohammad                   Good Evening Ives, Thank you for contacting Max, This is Khalid, I will be happy to help you.           05:33 PM, 16th Mar                     Ives Mier                    I used my shukran pay wallet in purchasing online but unfortunately the order is not successfull. They deducted my shukran pay wallet last march 5 but until now it was not refunded           05:33 PM
 , 16th Mar                     Ives Mier                    This is the order number for your reference           05:33 PM, 16th Mar                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           05:35 PM, 16th Mar                   Mohammad                   We would like to inform you that we have checked and unable to find any order on our system.           05:38 PM, 16th Mar                   Mohammad                   We will check the same with our tech team.           05:39 PM, 16th Mar                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           05:39 PM, 16th Mar                     Ives Mier                    Okay because if this the message i receive after they deducted my shukran wallet           05:39 PM, 16th Mar                   Mohammad                   Sure, we will get back to you once we will have any upda
 te.           05:44 PM, 16th Mar                   Mohammad                   Is there anything else I can assist you with?           05:46 PM, 16th Mar                     Ives Mier                    Nothing, just this one           05:47 PM, 16th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           05:51 PM, 16th Mar                     Ives Mier                    How about my concern           05:51 PM, 16th Mar                     Ives Mier                    When will you update?           05:51 PM, 16th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5860151