Subject: Ticket Assigned - Conversation with Mushad
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 16 Mar 2023 11:20:01 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mushad Mushad                    Yes           02:43 PM, 16th Mar                   Mohammad                   Good Afternoon Mushad, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           02:53 PM, 16th Mar                     Mushad                    Need to check whether this is available           02:55 PM, 16th Mar                   Mohammad                   Please allow me a moment to check this for you.           02:55 PM, 16th Mar                   Mohammad                   I am still checking.           02:58 PM, 16th Mar                     Mushad                    I would Like to see some of the pics           03:02 PM, 16th Mar                     Mushad                    Can you explain me what kind of watch is that           03:02 PM, 16th Mar                   Mohammad                   Thank you fo
 r your patienec.           03:03 PM, 16th Mar                   Mohammad                   *patience.           03:03 PM, 16th Mar                     Mushad                    Sure           03:03 PM, 16th Mar                     Mushad                    Take your time           03:03 PM, 16th Mar                   Mohammad                   We have checked and unable to find the availability for the same at the stores.           03:04 PM, 16th Mar                   Mohammad                   This is an Analog watch.           03:04 PM, 16th Mar                     Mushad                    I was told that it's available in Al Rai           03:04 PM, 16th Mar                     Mushad                    Centrepoint           03:04 PM, 16th Mar                     Mushad                    Can you help           03:05 PM, 16th Mar                   Mohammad                   We have checked the same but it not available on the same store too.           03:06 PM, 16th Mar          
            Mushad                    I was told it was there           03:08 PM, 16th Mar                     Mushad                    It shows on your centrepoint App           03:08 PM, 16th Mar                     Mushad                    That it's available           03:08 PM, 16th Mar                   Mohammad                   As per the store details we checked and found that it is not available.           03:09 PM, 16th Mar                     Mushad                             03:09 PM, 16th Mar                     Mushad                    It shows this is available           03:09 PM, 16th Mar                   Mohammad                   If it is showing you as available we request you to kindly visit the store to check the same.           03:09 PM, 16th Mar                     Mushad                    I need to get the confirmation           03:09 PM, 16th Mar                     Mushad                    Bcz it's for from where I live           03:10 PM, 16th Mar   
                   Mushad                    Need to get the confirmation before I go there           03:10 PM, 16th Mar                   Mohammad                   We already gave you the confirmation according to your system that it is not available but if still showing you as available kindly visit the store and check the same with the store team.           03:11 PM, 16th Mar                   Mohammad                   *our system           03:12 PM, 16th Mar                     Mushad                    Is there any mobile number that I could call and confirm           03:12 PM, 16th Mar                   Mohammad                   The screenshot you shared with us it is showing availability for the online purchase not for the store purchase.           03:13 PM, 16th Mar                     Mushad                    I got the reply from youll           03:14 PM, 16th Mar                     Mushad                    So that's why I messaged you           03:15 PM, 16th Mar     
               Mohammad                   You might got the message when it was available at the store.           03:16 PM, 16th Mar                   Mohammad                   But at this moment it is not available at the store but only online.           03:16 PM, 16th Mar                     Mushad                    K noted           03:16 PM, 16th Mar                     Mushad                    Can I order it and go collect           03:16 PM, 16th Mar                   Mohammad                   Yes you can order it and collect at the store.           03:17 PM, 16th Mar                   Mohammad                   Is there anything else I can assist you with?           03:17 PM, 16th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           03:19 PM, 16th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdes
 k/tickets/5859166