Subject: Ticket Assigned - Conversation with Naresh Kondhia
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 16 Mar 2023 10:53:51 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Naresh Kondhia Naresh Kondhia                    Hi           02:22 PM, 16th Mar                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            02:22 PM, 16th Mar                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            02:22 PM, 16th Mar                     Naresh Kondhia                    1           02:22 PM, 16th Mar                   Centrepoint UAE whatsapp bot                    Hello Naresh Kondhia , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            02:22 PM, 16th Mar                     Naresh Kondhia                    1           02:23 PM, 16th Mar                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           02:23 PM, 16th Mar                     Naresh Kondhia                    9419049980           02:23 PM, 16th Mar                   Centrepoint UAE whatsapp bot                    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.            02:23 PM, 16th Mar                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:23 PM, 16th Mar                     Naresh Kondhia                    2           02:23 PM, 16th Mar                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:23 PM, 16th Mar                     Naresh Kondhia                    1           02:24 PM, 16th Mar                   Centrepoint UAE whatsapp bot                   Please enter your email address           02:24 PM, 16th Mar                     Naresh Kondhia                    [email-masked]           02:24 PM, 16th Mar                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           02:24 PM, 16th Mar                     Naresh Kondhia                    Hello           02:29 PM, 16th Mar                   Mohammad                   Good Afternoon Naresh, Thank you for contacting us, This is Khalid, How may I assist you today?           02:38 PM, 16th Mar                     Naresh Kondhia                    I wanted to know where is my order           02:38 PM, 16th Mar                     Naresh Kondhia                    It’s been too long           02:39 PM, 16th Mar                   Mohammad                   Please allow me a moment to check this for you.           02:40 PM, 16th Mar                     Naresh Kondhia                    Ok           02:41 PM, 16th Mar                   Mohammad                   I am still checking           02:46 PM, 16th Mar                   Mohammad                   Thank you for your patience.           02:48 PM, 16th Mar                   Mohammad                   Kindly note that your order is still not ready for pickup and we are really sorry for this delay.           02:49 PM, 16th Mar                   Mohammad                   Kindly note that we will forward the issue to the store team to make it ready for collection on priority.           02:49 PM, 16th Mar                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           02:49 PM, 16th Mar                   Mohammad                   Is there anything else I can assist you with?           02:51 PM, 16th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           02:53 PM, 16th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5859001