Subject: Ticket Assigned - Conversation with AS
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 16 Mar 2023 08:22:05 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with AS AS                    Hi           12:01 PM, 16th Mar                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            12:01 PM, 16th Mar                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            12:01 PM, 16th Mar                     AS                    1           12:01 PM, 16th Mar                   Centrepoint UAE whatsapp bot                    Hello AS , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            12:01 PM, 16th Mar                     AS                    4           12:01 PM, 16th Mar                   Centrepoint UAE whatsapp bot                    Looking for a Centrepoint store near you? Just tap on the link below? and choose your city.   www.centrepointstores.com/ae/en/storelocator   Happy shopping!?️             12:01 PM, 16th Mar                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:01 PM, 16th Mar                     AS                    2           12:02 PM, 16th Mar                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:02 PM, 16th Mar                     AS                    1           12:02 PM, 16th Mar                   Centrepoint UAE whatsapp bot                   Please enter your email address           12:02 PM, 16th Mar                     AS                    [email-masked]           12:02 PM, 16th Mar                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           12:02 PM, 16th Mar                   Mohammad                   Good Afternoon Abdul, Thank you for contacting Centrepoint. This is Khalid, I will be happy to assist you.           12:06 PM, 16th Mar                     AS                    Hi Just now i placed one click and collect order. By mistake i chose wrong location to collect. I want change to sahara center sharjah           12:06 PM, 16th Mar                     AS                    Hello           12:08 PM, 16th Mar                     AS                    Are u there?           12:08 PM, 16th Mar                   Mohammad                   Please allow me a moment to check this for you.           12:08 PM, 16th Mar                   Mohammad                   We have checked and found the order id 9419997297, which you have placed for the location Mall of the Emirates.           12:09 PM, 16th Mar                     AS                    Yes           12:10 PM, 16th Mar                   Mohammad                   We request you to kindly confirm us the same.           12:10 PM, 16th Mar                     AS                    Pls change to sahara center           12:10 PM, 16th Mar                     AS                    Sharjah           12:10 PM, 16th Mar                   Mohammad                   We are sorry to inform you that it is not possible to modify the order or change the location after it has been confirmed.           12:12 PM, 16th Mar                   Mohammad                   We request you to cancel the order and re-order again.           12:12 PM, 16th Mar                     AS                    Ok           12:13 PM, 16th Mar                   Mohammad                   Is there anything else I can assist you with?           12:14 PM, 16th Mar                     AS                    No           12:14 PM, 16th Mar                     AS                    What about payment           12:14 PM, 16th Mar                     AS                    Already paid           12:14 PM, 16th Mar                   Mohammad                   Kindly note that the refund will be credited back to your My credit wallet.           12:17 PM, 16th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           12:21 PM, 16th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5857954