Subject: Ticket Assigned - Conversation with Samjana
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 15 Mar 2023 10:25:35 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Samjana Samjana                    Hello           01:58 PM, 15th Mar                     Samjana                    I ordered a dress on sunday which was supposed to come on monday           01:58 PM, 15th Mar                     Samjana                    It said next day delivery but I haven’t got it until now           01:59 PM, 15th Mar                   Mohammad                   Good Afternoon Samjana, Thank you for contacting us. This is Khalid, I will be happy to assist you.           02:07 PM, 15th Mar                   Mohammad                   Please allow me a moment to check this for you.           02:08 PM, 15th Mar                   Mohammad                   I am still checking the details.           02:12 PM, 15th Mar                   Mohammad                   We have checked and found that our delivery team tried to deliver your order but without success.           02:17 PM, 15th Mar                   Mohammad                   We request you to kindly share with us your updated address and contact number so that we will forward the same to the delivery team to avoid any further delay.           02:17 PM, 15th Mar                     Samjana                    The updated deliver address has been provided already           02:18 PM, 15th Mar                   Mohammad                   Could you please confirm us the address : al wahda street, dhubian tower flat no 1401, same building with potential real state and bikanerwala shop, 14th floor, 1401, Sharjah           02:20 PM, 15th Mar                   Mohammad                   And contact number : +971569769657?           02:20 PM, 15th Mar                     Samjana                    Yes thats correct           02:20 PM, 15th Mar                   Mohammad                   Than you for the confirmation.           02:21 PM, 15th Mar                   Mohammad                   Kindly note that we will forward your issue to the courier team to expedite your order delivery.           02:21 PM, 15th Mar                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           02:21 PM, 15th Mar                   Mohammad                   Is there anything else I can assist you with?           02:24 PM, 15th Mar                     Samjana                    Thats all thAnk u           02:24 PM, 15th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Splash.  Have a wonderful day.           02:25 PM, 15th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5852527