Subject: New Reply Received - Re: Sorry, we had to cancel part of your order.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 15 Mar 2023 09:13:15 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Re: Sorry, we had to cancel part of your order.   Ticket comment <div>When I will get my refund?<br>
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<div>On 15 Mar 2023, at 11:56 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Ayesha,<br>
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Thanks for reaching out to Centrepoint and giving us the opportunity to assist you.<br>
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We truly apologize for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.<br>
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This order is not cancelled, during quality check we found out that 1 item Adidas Lite Racer 3.0 Women Running Shoes GY0700 was not in a good condition to be sold and it was the last of its stock hence we took it out of your order and refunded you for the same.<br>
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We will not be happy either if you receive bad items in your order, this is the reason why this item as cancelled and you received a notification regarding the same item.<br>
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As per the tracking details your order is delivered to you on 3/15/23 12:46 PM.<br>
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Hope this helps and have a great evening! Stay Safe!</div>
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<div dir="ltr">Note: Credit/Debit card issuing banks may take up to 7-14 working days to process the transaction in some cases.</div>
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<div dir="ltr">Thank you for your understanding and cooperation with us.<br>
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Do not hesitate to contact us if you have any inquiries.<br>
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<div style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box">Thank You,<br style="box-sizing: border-box">
<span style='color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji"; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important; box-sizing: border-box' dir="ltr">Centrepoint </span>Support
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5850760