Subject: Note Added - [#5726402] Wrong item
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 15 Mar 2023 07:03:27 +0000

Hi ,    Ankkur Gupta added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5726402    Subject:  Wrong item   Requester: Nadine Naiem    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi <a id="OWAAMDD553234B2B94FCC82EFFAAD18C943C1" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@ecom cskuwait</span></a>
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<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@ecom cpkuwait</span></a>,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Can you please check this &amp; update on priority?
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Regards,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Ankur</span></div>
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<div>From:<span lang="EN-US"> Centrepoint &lt;[email-masked]&gt;
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<b>Sent:</b> Saturday, 18 February 2023 5:04 PM<br>
<b>To:</b> Ankkur Gupta &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5726402] - Wrong item</span>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Problem Statement: Wrong item delivered two times.<br>
Order Date : Feb 17, 2023<br>
Order ID: 8415155076<br>
Tracking ID: 103416830</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Store code : Babyshop21230</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Item id and name : 163155472 -- Tommee Tippee Closer to Nature 2-Piece Printed Feeding Bottle with Cap - 340 ml<br>
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Issue Description: Cx is reporting that the he received wrong item two times.  <br>
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We request you to kindly check the image which cx is received but on the website it is showing different color.<br>
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Regards,<br>
Mohammad Khalid</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5726402:1125156</span><span style="font-size:10.5pt;font-family:-Apple-System">
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Attachments :
1. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044014758614'>hM9RMP8R0i5DNUy2_5qiioKvhLTdbwNMnQ.jpeg</a>